DS access

Resolved Mar 31, 2020 9:31 AM CEST

The Issue is now resolved at our Hosting Provider.
On our side, the situation has been back to normal since yesterday 6pm.

Monitoring Mar 30, 2020 5:59 PM CEST

Dear clients,

The situation is back to normal.
You can now access to your platform.
We are monitoring the performance closely.

Sorry for the inconvenience this issue may have caused.

Best regards
The support Team

Monitoring Mar 30, 2020 5:59 PM CEST

Most of databases are available for access once again.
We’re still monitoring the situation as the Issue is still “In Progress” at our Hosting Provider

Updated Mar 30, 2020 5:34 PM CEST

Dear Clients,

The access is down, this is linked to a server outage on the provider side. We are currently doing our best to restore the access as soon as possible

best regards
The Support Team

Investigating Mar 30, 2020 5:20 PM CEST

Dear clients,

Some of you may encounter difficulties to connect to the system.
We are currently working on this issue.
More information to come quickly
Best regards
The Support Team