Monitoring
Collection of Twitter data
A fix has been released on Yesterday night.
You should start collecting and seing new alerts by today.
We would like to apologize for any inconvenience this issue may have caused.
Thank you for your trust and your understanding.
You Support team
Dear clients,
We are currently encountering a problem with the collection of Twitter data.
Indeed, following unannounced changes on Twitter’s side, our current capability to collect tweets for your personal sources has been greatly impacted.
A new collection method following the restrictions imposed should be deployed next week, it will allow us to resume the collection from Twitter sources within DI
We apologize for the inconvenience caused.
We are fully aware that having a reliable collection of alerts from your sources is very important.
Rest assured that our teams are working hard to bring you a solution as soon as possible.
Best Regards
The Support Team