Listening

Instagram Changes in Content Access - Summer 2020

Løst

Dear clients,

Our team has been working hard to deploy the new data collection model for Instagram. To that effort, we’re happy to announce the effective rollout of this new approach and you can therefore resume monitoring Instagram as a source on Digimind Social. Should you need help on adding Instagram as a source, please reach out to our technical support team at your convenience via live chat, email or phone. We appreciate your patience and understanding and please reach us if you have any questions.

Best regards,
Digimind Support Team

Overvågning

Dear Clients,

We are still working on the deployment of a new way to track Instagram data and we are close to the end of this issue.
We will go live with collecting hashtags before the end of the month.Thank you for your patience and your understanding !
Best regards
The Support Team

Vurderet på

Dear Clients,

Instagram recently made changes in their restriction to access content. As a consequence, you may experience a significant drop in the Instagram content indexation process. We have started building an updated Instagram collection framework to overcome with these new restrictions, and we expect the collection to be back and up and running in a few weeks. Be ensured that we are fully focused on providing you back the #1 service for Instagram monitoring on the market.

Best regards
The Support Team