Listening

Indexation delay

Resolved

Dear customers,

The situation is now back to normal, mentions are being indexed as expected.

We’d like to thank your for your patience while we dealt with the issue and apologize for any incovenience this may have caused.

Best regards
Your Support team

Investigating

Dear customers,

As some of you may have noticed, we’re currently experiencing some delay with mentions indexation since yesterday night. Our R&D team is working on a fix and we hope to have it fixed very soon.
During this time it’s possible that you will encounter some instabilities on your platform.

Thanks so much for bearing with us while we work on a solution and apologies for any inconvenience this may have caused.

Kind regards
Your Support Team