Digimind Intelligence access

Resolved Dec 18, 2023 5:25 PM CET

Dear Customers,

Your Digimind Intelligence platform is now fully operational and can be used without any problems.

We will come back to you tomorrow with a detailled explanation about the encoutered incident.

Thank you for your trust and your understanding.
Best Regards,
Your Support Team.

Investigating Dec 18, 2023 11:26 AM CET

Dear customers,

The root cause responsible of this access issue on some platforms has been identified.
We expect to recover it by the beginning of this afternoon, and won’t miss to keep you posted.

Thank you for your trust and your understanding.
Best regards
Your Support Team

Investigating Dec 18, 2023 8:44 AM CET

Dear customers,

Some of you might be facing access issues with Digimind Intelligence since a few minutes
We are investigating right now and hope to have it fixed very soon
We apologize for the inconvenience and are doing our best to restore access as soon as possible

Thanks so much for bearing with us during this downtime.

Best regards
Your Support TEam