Dear Customers,
We want to sincerely apologize for the recent service disruption you may have experienced. The issue has now been fully resolved, and the platform is back up and running smoothly.
We understand how important our services are to you, and we are truly sorry for any inconvenience this may have caused. Our team has worked diligently to resolve the problem and ensure the system is stable moving forward.
Thank you for your patience and understanding. If you have any further questions or need assistance, please do not hesitate to reach out to our support team at DIHELP@digimind.com
Thank you for your trust and your understanding.
Best regards,
Your Support Team
Dear Customer,
Due to exceptional circumstances, the planned maintenance on our servers takes longer than expected (Initially planned on December, 17th, from 10h15 to 10h50 (UTC+1)).
During this period, you may experience intermittent service interruptions or slower than usual performance. Please rest assured that our team is working diligently to minimize the remaining maintenance time.
If you have any questions or concerns, please do not hesitate to contact our support team on DIHELP@digimind.com
Thank you for your understanding.
Best regards,
Your support Team